Privacy Policy
Your privacy matters to us. This policy explains what information Chad Systems LLC ("we," "our," or "us") collects, how we use it, and how we keep it safe.
1. Information We Collect
We only collect information that is strictly necessary to provide you with our services:
- Account & Billing Info: Your name, email address, company name, and payment details (processed securely via our third-party payment gateways; we do not store your raw credit card data).
- Communication Data: Code snippets, log files, architecture diagrams, or emails you explicitly share with us when opening a support ticket or during a consulting session.
2. How We Use Your Information
We use your data exclusively to:
- Deliver the support and consulting services you purchase.
- Manage your account, subscriptions, and billing.
- Communicate with you regarding updates, technical responses, or account notices.
We never sell, rent, or trade your personal data or technical information to third parties for marketing purposes.
3. Data Retention and Security
- We use standard industry security measures to protect your account information and any technical architecture documents you share with us.
- We retain your information for as long as your account is active or as needed to comply with our legal and tax obligations.
4. Your Rights
Depending on your location, you have the right to access, update, or request the deletion of the personal information we hold about you. To make a request, please contact us via our official support channels.
Contact Us
If you have any questions about your privacy, please reach out to us at:
- Company: Chad Systems LLC
- Email: support@chadsystems.com